Username: Gray0214 (First four letters of your last name and last four digits of your social security number)
Password: Please contact our office toll free at 866.639.5289 for a temporary password or email us at admin@provess.com.
* Please be sure to record your password as XXX Administrator does not record your password but can work with you to create a new one should you forget.
HOW TO FILE A CLAIM
Click on File Claims.
Click the File Claim button next to the plan you wish to file a claim for.
Enter your claim information and submit the claim. Make sure you have valid receipt(s) for your expenses, as you will need to send these in.
* Note regarding Dependent Care claims: A qualified dependent is required for Dependent Care claims. You may add your dependent(s) from the Dependent Care Claim Entry screen if necessary.
If you have more than one claim you'd like to file, you may choose to Add a New Claim from your claims basket.
Once all claims are entered, you must agree to the Terms & Conditions (click on appropriate box) and commit the claim(s) by clicking Submit.
Print and Send Confirmation with Receipts!
You must print this page and fax or mail it, along with your receipts, to the contact listed on the page.
VIEW YOUR ACCOUNT INFORMATION
My Account: You can view up-to-date account information at any time.
Choose Account Balance to check the balances of any account. You can also check the claims history of any account by clicking the Claims History link.
Select Profile to review your personal and dependent information that's on file in the system. You may also add dependents under the profile option.
Select Payment History to see a detail of the claims that have been paid. You can click View Detail for more information about any claim.
Plans: Your Pre-tax plan information is available at any time. To view this information, log on and click on the Plans tab.
Forms: You can download Pre-tax forms at any time. Log on and click on the Forms tab, and select the form you would like to download.
The forms are in .pdf format, requiring Adobe Acrobat Reader. You may download a free version of acrobat reader from the Adobe website.
Flexible Benefits
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September 2009
